Effective Date: 2025/01/01
Mobile app update: 30 October 2026

At MKS Education, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, enroll in our programs, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, address, date of birth, and other details provided during registration or inquiry.
  • Academic Information: Test preferences, scores, study plans, and goals.
  • Enrolment payments: Consultancy enrolment payments, if applicable, are handled separately. The MKS GMAT app has no payment checkout and does not collect payment-card details.
  • Usage Data: Pages visited, time spent on the site, device information, browser type, and other analytics data collected through cookies.

2. How We Use Your Information

We use the information we collect to:

  • Register and manage your enrollment in our courses
  • Provide access to our LMS portal and study materials
  • Deliver class updates, schedules, and notifications
  • Respond to your inquiries and offer support
  • Manage course access supplied after enrolment
  • Send newsletters, offers, and updates (only with your consent)
  • Improve our website and services through analytics and user feedback

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited information with:

  • Service providers who assist in delivering our educational content, hosting, communications and optional AI features, as described in the mobile app section below
  • Legal authorities, if required by law or to protect our rights, users, or systems

4. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive data is restricted to authorized personnel only.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, track user engagement, and improve our services. You can choose to disable cookies in your browser settings, though this may affect some features of the site.

6. Your Rights

You have the right to:

  • Access or request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube, Facebook). We are not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. MKS GMAT mobile app and learning services

Access and account data. The MKS GMAT app connects to gmat.mksprep.com. Downloading the app is free; course and test access follows MKS enrolment. Sign in with the Student ID supplied by MKS. Account and profile services process Student ID, sign-in/session identifiers, display name and, when supplied, email, contact number, profile photo, education details, destination/program preferences, target dates/scores, study hours and study goals.

Learning records. The LMS processes course activity, lesson views, progress, bookmarks, personal notes, test answers, written responses, results and feedback to deliver study features and show your saved history. Information entered in optional support or content-report forms is used to investigate the request.

Optional AI assistance. When you ask the GMAT AI assistant a question or request AI review, relevant question text, conversation context, selected responses and website/course excerpts may be sent to DeepSeek to generate guidance. Where an available written-answer or essay assessment uses Gemini, the prompt and submitted answer are sent to Google for AI feedback. AI replies can be inaccurate and are not official GMAT scores. Avoid entering passwords, payment details or sensitive identity/health information in AI chat. Provider API keys are held on the server and are not included in the app.

Optional counselling contact. If you choose the counselling form, your name, WhatsApp/contact number, consent, enquiry context and page URL are stored for MKS follow-up. An MKS counsellor may contact you through WhatsApp, which operates under its own terms and privacy policy. This enquiry is optional. Contact [email protected] to withdraw contact consent or request deletion of an enquiry.

Photos and device permissions. Profile photo upload is optional. The Android app uses a system photo/document picker to return only the image you select. It does not request broad photo/video-library, storage, camera or microphone access. The GMAT mobile app does not record your voice.

Cookies, content services and analytics. The website uses account/session cookies and browser storage needed for sign-in and study features. Requests may include IP address, browser/device information, page/activity information and approximate country/region. Hosting and Cloudflare services support security, delivery and website-performance analytics. Google Fonts and embedded lesson/media providers receive normal connection information when their content loads. Default WordPress avatars may use Gravatar, which receives a hashed email identifier unless a locally hosted photo is used. External services operate under their own privacy and retention policies.

Retention and deletion. MKS keeps account and educational records as needed to provide access, saved history and support, and for applicable legal or security obligations. This app does not apply an automatic five-day deletion rule to study records. You may request deletion of your full account or selected data, including profile photos, notes, test records, feedback or counselling enquiries. See Delete your MKS GMAT account or data, or email [email protected]. Identity checks, required retention and backup/provider limitations will be explained when handling a request. Uninstalling the app alone does not delete server records.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

MKS Education
Opposite Shankerdev Campus, Putalisadak, Kathmandu
Email: [email protected]
Phone: 9818173800
Website: https://mks.edu.np